01
The Product i want is out of Stock
Sold-out products or sizes may not be restocked. Our items are offered in limited quantities and are not mass-produced. While some sold-out products might become available again, others will not be restocked. New products are regularly introduced online, and we will announce their release in advance on our Instagram page.
02
Sizes and care
You can find an overview of the sizes of our products in our size table. Please note the care instructions on the label. Most of our clothing is machine washable at 40°, hang dry and iron on medium. To preserve colour and avoid bleeding, wash inside out with similar colours. Do not dry clean or iron directly on print. Use only non-chlorine bleach if necessary.
03
Returning an item?
Please return the unused item along with the delivery note within 14 days of the delivery date. Returns are generally refunded, provided the item is returned correctly. If you encounter any issues, please contact our customer service team for assistance. For more detailed information on returning items, please refer to the "Right of Withdrawal" section on our website.
04
When and how is my payment refunded?
Once your return has arrived at our logistics center, it will usually be processed within 1 to 2 weeks.For payments made by bank transfer (prepayment), the amount will be transferred to your bank account. Depending on bank processing times, it may take up to 5 business days for the funds to appear in your account.
05
I have received a faulty item / Warranty
For warranty or guarantee claims, we are happy to assist you. Please send us an email with photos of the damage to: info@lightsoffracing.com. We will get back to you as soon as possible.The warranty period is 24 months from the date of delivery. Excluded from the warranty are damages caused by normal wear and tear or improper use.Beyond the statutory warranty provisions, we do not provide any additional guarantees unless a guarantee is expressly granted in writing.
06
Will I be notified when my order ships?
Yes
07
Certificates
ORGANIC BLENDED
The OSC Blended Standard applies to products that have between 5-100% organic material. It secures the quality and confirms the percentage of organic material being used during the production of a garment made from a blended textile.
OCS 100 CERTIFICATION
The Organic Content Standard (OCS) applies to a product with 95-100% organic material. During the certification process, our suppliers are examined to make sure the cotton they source, use and work with is organic.
FSC MIX
A certification from the FSC (Forestry Stewardship Council), products with this certification are made using a mix of materials from FSC-certified forests, recycled materials and/or other FSC controlled woods.
Still have questions? contact us.
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